Privacy Policy

Azzurro Travel, Inc. ("Azzurro Travel," "we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. It applies to our website at azzurrotravel.com, our email and phone communications, and the travel services we provide.

1. Information We Collect

We collect information in three ways: information you provide directly, information collected automatically when you visit our site, and information we receive from third parties (such as airlines, hotels, and payment processors) when we book travel on your behalf.

Information you provide

• Contact details: name, email address, phone number, and mailing address.
• Travel details: dates, destinations, traveler names, dates of birth, passport information, frequent-traveler numbers, dietary restrictions, accessibility needs, seating and room preferences.
• Payment information: credit card or other payment details, processed through PCI-compliant third-party processors. We do not store full card numbers on our own systems.
• Communications: the content of emails, calls, and inquiry forms you send us.

Information collected automatically

• Usage data: pages viewed, time on page, referring URL, approximate location based on IP address, and browser/device information, collected via Google Analytics.
• Cookies and similar technologies: small text files that help the site function and remember your preferences. See Section 5 for details.

Information from third parties

When booking on your behalf, we receive confirmations, itinerary details, and occasionally loyalty-program information from airlines, hotels, cruise lines, tour operators, and ground-transportation providers.

2. How We Use Your Information

• To plan, book, and service the travel arrangements you request.
• To communicate with you about quotes, itineraries, changes, and emergencies during travel.
• To process payments and detect fraud.
• To send service-related notices (e.g. trip confirmations, document requirements).
• To send marketing communications about our services, where you have opted in. You may unsubscribe at any time.
• To improve our website, services, and customer experience.
• To comply with legal obligations, including tax, accounting, and government travel-document requirements (for example, Secure Flight data required by the TSA).

3. How We Share Your Information

We do not sell your personal information. We share it only as needed to provide our services, and only with the categories of recipients listed below:

• Travel suppliers: airlines, hotels, cruise lines, ground transportation, tour operators, insurance providers, and similar vendors necessary to fulfill your bookings.
• Service providers: payment processors, IT and hosting providers, email and form-submission platforms (such as Web3Forms for inquiry handling), analytics providers, and professional advisors operating under confidentiality obligations.
• Authorities: when required by law, subpoena, or to protect rights, property, or safety.
• Business transfers: if Azzurro Travel is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Privacy Policy.

4. Data Security

We use administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. Our website uses HTTPS encryption, and payment data is handled through PCI-compliant processors. No system is perfectly secure, however, and we cannot guarantee absolute security.

5. Cookies and Tracking

Our site uses cookies and similar technologies for these purposes:

• Essential: required for the site to function (for example, remembering form input within a session).
• Analytics: Google Analytics (gtag.js) helps us understand how visitors use the site so we can improve it. Google may use this data subject to its own privacy policy.

You can disable cookies in your browser settings, but some features may not work as intended. You may opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Your Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information (subject to legal and contractual exceptions, such as records we must keep for tax purposes).
• Opt out of marketing communications.
• Object to or restrict certain uses of your information.

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and to request deletion. We do not sell your personal information. To exercise any of these rights, contact us using the details below. We will respond within 45 days as required by law.

7. Data Retention

We keep your information only as long as needed for the purposes described in this policy, to comply with our legal obligations, to resolve disputes, and to enforce agreements. Booking records are typically retained for seven years for tax and accounting purposes.

8. Children's Privacy

Our services are intended for adults. We do not knowingly collect personal information directly from children under 13. When parents book family travel that includes minors, we collect only the minor's information necessary for the booking (such as name and date of birth for airline reservations).

9. International Transfers

To book travel internationally, your information may be transferred to and processed in countries outside of the United States, including the country where your travel takes place. By using our services, you consent to such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. Material changes will be highlighted on this page, and where appropriate, communicated to you directly.

This policy is provided for general informational purposes and is not a substitute for legal advice. Azzurro Travel, Inc. reserves the right to modify or update this Privacy Policy at any time.